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RDP (Remote Desktop Protocol) is a protocol developed by Microsoft for connecting to a remote computer.

TeamViewer’s features go far beyond the functionality of RDP.

Some key differences include:

  • RDP does not allow the user of the remote computer to see or control their screen when you connect to them, meaning the remote user doesn’t know what you’re doing on their computer. TeamViewer allows the remote user to see everything you do on their screen, which is important for providing remote support to your customers or friends/family.
  • RDP requires you to configure port forwarding on the remote computer’s firewall or router. TeamViewer works without port forwarding or other firewall configurations.

  • TeamViewer has much greater platform support: you can use TeamViewer to connect to or from Windows, macOS, Linux, Chrome OS, Android, iOS, Windows Mobile, BlackBerry, and Raspberry Pi.

In addition, if you have users signing into a Windows Server using RDP, you can use TeamViewer to connect directly into each user’s RDP session to support them. When TeamViewer runs on a Windows Server, it generates a unique “User ID” for each RDP session, allowing you to connect into the RDP session and help the user. It also generates a “Server ID” which you can use to connect directly to the server console for when you need to do work on the server itself.

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