Using the TeamViewer API, you can integrate TeamViewer functionality into other systems like CRM s , ticket systems, helpdesk solutions, or web apps. The API is RESTful and uses OAuth 2.0 for authentication and JSON for data communication. The API offers func tions for:
Remote control sessions with service cases
Computers & Contacts list
Detailed information and example scripts can be found on our website : https://integrate.teamviewer.com .
There you can also find pre-built TeamViewer integrations to integrate into your working environment.
How can I use the TeamViewer API features?
The usage of the TeamViewer API is tied to legal licensing and technical requirements.
The TeamViewer API is available via the TeamViewer Management Console. Therefore, a TeamViewer account is required for using the API. The account is needed for both using available integrations / applications and developing your own integrations.
Below you can find an overview of available functions for licenses. The overview illustrates which API functions can be called up using the different TeamViewer licenses. It only refers to the use of an integration / application that has been developed using the API. To use an integration, a TeamViewer license for version 9 (or later) is required.
Session management: Use the features of the TeamViewer service queue. For example, establish a remote control session from within your CRM system.
Online Meeting: Use the TeamViewer features for online meetings. For example, schedule meetings within your own calendar application.
User management: Manage the users in your company profile. For example, sync users from your Active Directory with the TeamViewer Management Console.
Reporting: Flexibly manage connection reports from the TeamViewer Management Console. For example, export reports automatically to Excel.
Group management: Manage groups from your Computers & Contacts list. For example, add new groups to your list.
Computers & Contacts: Use the benefits of the Computers & Contacts list. For example, see if a contact from your CRM is online in TeamViewer and send a connection request.
* A TeamViewer license for version 10 (or later) is required.
Note: There is no license required for developing an application using the TeamViewer API.
This article will give you some advanced guidance for getting your remote printing job up and running when nothing else has worked.
This article assumes that your have a compatible EMF or Post Script language printer and the remote printing driver installed on both machines.
If you have not already done so or would like more information on those requirements, please have a look at the Knowledge Base article about "Remote printing with TeamViewer".
1. After activating remote printing, verify the printer that you want to use is selected as the default for the TeamViewer printing.
2. After the device is set as the default, please check and see if there are lingering print jobs in the queue, if so please clear the print queue. This can be done from the right click action as seen above or in the popup under the printer tab.
3. Next, please restart the print spooler on both sides of the connection so that the spooler and the driver are working correctly.
4. Once this has been done please try to print again with the default TeamViewer printer and see if the item prints.
While preforming testing of the premote printing it may be useful to open the see what’s printing on both machines to see if the document sends completely before coming to the local printer.
5. Also since this is a file transfer, it may be useful to set the printer to start printing after the last page is spooled to make sure the printer does not run out of data while the file is being transferred. This is available in the advanced tab of the printer properties, this setting needs to be checked on both sides of the connection.