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How to download TeamViewer

Learn more about how to download TeamViewer on your device.

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Not ready. Please check your connection

Learn more on how to deal with the message "Not ready. Please check your connection".

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Troubleshooting for connection issues using killernetworking driver

Learn more how to solve connection issues with TeamViewer while using a killernetworking card.

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How to control a Mac running macOS 10.14 Mojave

Learn more about a new security mechanism Apple have introduced with macOS 10.14 (Mojave) which requires special access to be granted to remote-control applications like TeamViewer.

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Using TeamViewer after a Backup or OS update on MAC

When encouting problems using TeamViewer after having set your MAC back to an earlier state form your Backups, or having used TimeMachine to update your MAC OS, this article will help you.

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Support Collector

Get the links for the support collector and a how to guide for getting the requested information.

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Data flow between device connections

Learn more about the data flow between device in your TeamViewer connections

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High CPU usage on remote side of TeamViewer Connection

Learn more about how to resolve an increase of CPU usage to almost 100% when actively connecting to a PC via TeamViewer.

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Why do I see 'Commercial use suspected' / 'Commercial use detected'

Learn more about why do I see the dialog boxes 'Commercial use suspected' / 'Commercial use detected' and about how to unblock your TeamViewer ID.

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Personal Computer Support

Learn more about using TeamViewer for your Personal Computer Support

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My license key doesn't work, what can I do?

Learn more about what you can do, if your license key doen´t work any more.

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Why do I only see a black screen after connection establishment?

Learn more about how to fix a black screen on the remote computer.

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"This site is running TeamViewer"

Learn more about the message "This site is running TeamViewer" (Only applies to TeamViewer version 8 and older).

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My company logo is not displayed within my QuickSupport anymore, what can I do?

Learn more about what you can doif your company logo is not displayed within my QuickSupport anymore.

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How do I use TeamViewer after the purchase?

Learn more about how to get your TeamViewer plan and the TeamViewer software after the purchase.

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What does the message Session limit reached mean?

Learn more about the meaning of the message "Session limit reached".

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TeamViewer and scamming

Get more information about the topic TeamViewer and scamming and find useful links for even more information.

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How to find your log files on Windows and Mac and Linux

Learn more about how and where to find your log files.

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TeamViewer on Windows servers

Learn more about how the Windows server support works?

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How can I change the email address or password of my TeamViewer account?

Learn more about how to change the email address or password of your TeamViewer account?

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What should I do if I forget my account password?

Learn what to do, if you forgot your TeamViewer account password.

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How to install TeamViewer on Linux without graphical user interface

Learn more about how to install TeamViewer on a Linux system with no graphical user interface

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How to activate your license

Learn more about how to activate your license on your TeamViewer account easily.

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How do I use TeamViewer on cloned systems?

Learn more about how to use TeamViewer on cloned systems and how to prevent the same TeamViewer ID on multiple devices.

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How do I uninstall TeamViewer on my Mac?

Learn more about the different possibilities to uninstall TeamViewer on your Mac.

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Two factor authentication - Activation and Deactivation

Activate or deactivate the two factor authentication for your TeamViewer account.

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