Would you like to read the articles in German, French, SpanishJapanese or Chinese?

Helpful
in Knowledge Base
TeamViewer Customer Portal (MCP)

Learn more about the TeamViewer Customer Portal (=MCP), where you can get information about your current TeamViewer plan, your invoices, and where you have the possibility to upgrade your current TeamViewer plan.

Helpful
in Knowledge Base
Single Sign-On with G Suite

Learn more about TeamViewer Single Sign-On with G Suite and how to set this up for your company.

Helpful
in Knowledge Base
Single Sign-On with Active Directory Federation Services (ADFS)

Learn more about TeamViewer Single Sign-On with Active Directory Federation Services (ADFS) and how to set this up for your company.

Helpful
in Knowledge Base
Single Sign-On with Okta

Learn more about TeamViewer Single Sign-On with Okta and how to set this up for your company.

Helpful
in Knowledge Base
Single Sign-On with Azure Active Directory

Learn more about TeamViewer Single Sign-On with Azure Active Directory and how to set this up for your company.

Helpful
in Knowledge Base
Single Sign-On with Centrify

Learn more about TeamViewer Single Sign-On with Centrify and how to set this up for your company.

Helpful
in Knowledge Base
Single Sign-On with OneLogin

Learn more about TeamViewer Single Sign-On with OneLogin and how to set this up for your company.

Helpful
in Knowledge Base
How to remove TeamViewer from unauthorized users within your company

Learn more about how to remove the TeamViewer application from devices of unauthorized users and block the use of the free version in the corporate network

Helpful
in Knowledge Base
SCIM Configuration for Azure Active Directory

This Knowledge Base article describes how to use SCIM for user provisioning from Azure AD to TeamViewer. It allows administrators to create, update and delete users within Azure AD and keep their TeamViewer accounts automatically updated within seconds.

Helpful
in Knowledge Base
TeamViewer User Guide for Zoho Desk

Learn more about how to set up and use the TeamViewer extension for Zoho Desk which enables your agents to create and join TeamViewer sessions as well as view the related connection reports.

Helpful
in Knowledge Base
Helpful
in Knowledge Base
Auditability

Learn more about the auditability feature which provides you with information necessary for your audits and protects your business against abusive claims by showing the track of activities.

Helpful
in Knowledge Base
How to activate your Remote Access Plan

Learn more about how to activate your Remote Access Plan.

Helpful
in Knowledge Base
In-App purchase on iOS

Learn more about the In-App purchase on iOS for the TeamViewer Remote Control App.

Helpful
in Knowledge Base
Helpful
in Knowledge Base
How to download TeamViewer

Learn more about how to download TeamViewer on your device.

Helpful
in Knowledge Base
How to turn the remote screen black

Learn more how to use the Show black screen-feature and how to set it up either directly during a remote control session, or via the TeamViewer options.

Helpful
in Knowledge Base
Mass deployment on macOS

Learn more about how to install, update, uninstall TeamViewer Host and TeamViewer Full in a mass deployment scenario on macOS.

Helpful
in Knowledge Base
What is TeamViewer Tensor?

Learn more about TeamViewer Tensor, the Enterprise Remote Support, Remote Access, and Remote Device Control SaaS Solution you can deploy and scale in hours, not days.

Helpful
in Knowledge Base
Enjoy using the best version of TeamViewer we made so far! - How to proceed?

Learn more about how to proceed for enjoying using the best version of TeamViewer we made so far.

Helpful
in Knowledge Base
What is a TeamViewer ID?

Learn more about the different connection methods, the TeamViewer ID, the session code and the Meeting ID.

Helpful
in Knowledge Base
TeamViewer Product Lifecycle Policies

Learn more about the TeamViewer Product Lifecycle Policies

Helpful
in Knowledge Base
Not ready. Please check your connection

Learn more on how to deal with the message "Not ready. Please check your connection".

Helpful
in Knowledge Base
Deployment via GPO for TeamViewer Host (v13.2+) / Full (v14+)

Learn more on how to deploy the TeamViewer Host (version 13.2 or above) and the TeamViewer full version (version 14 and above) via GPO in combination with MSI and parameters.

Helpful
in Knowledge Base
Troubleshooting for connection issues using killernetworking driver

Learn more how to solve connection issues with TeamViewer while using a killernetworking card.

Helpful
in Knowledge Base
TeamViewer User Guide for Mobil Iron (MobileIron)

Learn more how to use the TeamViewer Integration for Mobile Iron EMM. The integration, branded "Help@Work" provides the ability to perform Attended access to Android device through the Mobile Iron Console.

Helpful
in Knowledge Base
Trust Management for Trusted Devices

Learn more about how to keep track of the devices and IP addresses that you have trusted. Learn also how administrators can view all of the company's Trusted Devices and easily remove them in an emergency case.

Helpful
in Knowledge Base
OneClick remote script execution - Scripts for automation

Learn more about how supporters can quickly execute their own scripts on remote machines and reduce recurring work as well as enhance collaboration and eliminate individual errors.

Helpful
in Knowledge Base
Advanced Device Grouping

Learn more about how to use the Advanced Device Grouping for your Computers & Contacts list.

Helpful
in Knowledge Base
TeamViewer User Guide for Intune

Learn more about the TeamViewer Integration for Intune and how to enable your IT Administrators to remotely administer an Intune-managed device and providing remote assistance to information workers

Helpful
in Knowledge Base
How to control a Mac running macOS 10.14 Mojave

Learn more about a new security mechanism Apple have introduced with macOS 10.14 (Mojave) which requires special access to be granted to remote-control applications like TeamViewer.

Helpful
in Knowledge Base
TeamViewer Channel Partner Program

Learn more about the TeamViewer Channel Partner Program and apply today to get the most out of it for your business.

Helpful
in Knowledge Base
All about Subscription

Curious about subscription options? Have a question? Click here to find out more about a TeamViewer Subscription!

Helpful
in Knowledge Base
TeamViewer User Guide for BOSS Solutions

The TeamViewer integration for BOSS solutions embeds TeamViewer remote control functionality into your BOSSDesk Cloud based IT Service Management and BOSS Support Central On-Premise ITIL Service Desk environments.

Helpful
in Knowledge Base
Helpful
in Knowledge Base
TeamViewer User Guide for ServiceNow

More information about the TeamViewer integration for ServiceNow, which enables remote support for managed devices directly from the ServiceNow dashboard.

Helpful
in Knowledge Base
Command line parameters

Learn more about the Command Line Parameters for TeamViewer.

Helpful
in Knowledge Base
Zendesk Support User Guide

Learn more about the TeamViewer integration for Zendesk, which allows you to manage and start all your support cases from one place.

Helpful
in Knowledge Base
Zendesk Chat User Guide

Learn more about the TeamViewer Zendesk Chat Integration.

Helpful
in Knowledge Base
Cherwell Service Management

The TeamViewer mergeable application (mApp™) integrates TeamViewer remote control and chat capabilities with CSM. The integration allows CSM users to initiate remote control sessions from within an Incident

Helpful
in Knowledge Base
TeamViewer User Guide for Microsoft Dynamics

Learn more how you can easily create TeamViewer Service Cases and provide remote support right from your Dynamics CRM cases. The remote troubleshooting experience is improved by optimizing communication between users and Call Center staff.

Helpful
in Knowledge Base
TeamViewer User Guide for Salesforce integration

TeamViewer intergration with SalesforceWith TeamViewer, you can easily create TeamViewer Service Cases and provide remote support right from various Salesforce objects such as cases, leads, accounts, opportunities and contacts.

Helpful
in Knowledge Base
IBM MaaS360

TeamViewer’s integration into MaaS360 supports secure TeamViewer access, allowing administrators to take control of devices on-demand based on end user approvals.

Helpful
in Knowledge Base
Mass deployment improvements

Learn more about the most recent mass deployment improvements via MSI.

Helpful
in Knowledge Base
What TeamViewer license do I need?

Learn more about the different licenses TeamViewer is offering to find the most suitable license for your needs.

Helpful
in Knowledge Base
Fix email language

Within the TeamViewer Management Console you can set a fix email language for all emails sent by TeamViewer.

Helpful
in Knowledge Base
Using TeamViewer after a Backup or OS update on MAC

When encouting problems using TeamViewer after having set your MAC back to an earlier state form your Backups, or having used TimeMachine to update your MAC OS, this article will help you.

Helpful
in Knowledge Base
Dashboard in connections to mobile devices

In this article you will learn how to use and benefit from the connection dashboard in connections to a mobile device (Android and iOS).

Helpful
in Knowledge Base
Multi-Monitor Support for Mac

Learn more about how to use the mulit-monitor feature on your Mac.

Helpful
in Knowledge Base
Download MSI package

In this article you will find the information to download the most recent TeamViewer MSI package.

Helpful
in Knowledge Base
Support Collector

Get the links for the support collector and a how to guide for getting the requested information.

Helpful
in Knowledge Base
The Top 8 Security Questions Related to TeamViewer

Watch this video to learn more about the Top 8 security questions related to TeamViewer.

Helpful
in Knowledge Base
How to make your TeamViewer secure by leveraging the security features

Watch this video to learn how to make your TeamViewer secure by leveraging the security features.

Helpful
in Knowledge Base
TeamViewer Host and Philips Monitor integration

Learn more about the TeamViewer Host and the Philips Monitor integration and the setup to remote control your Philips Monitor.

Helpful
in Knowledge Base
TeamViewer and GDPR

Learn more about TeamViewer and GDPR in this article and get some helpful links to further information.

Helpful
in Knowledge Base
What is TeamViewer?

Get a first impression of TeamViewer and learn what it is; Both the software and the company.

Helpful
in Knowledge Base
Get started - For personal usage

Get started with TeamViewer - This article is designed to help users who want to use TeamViewer for private purposes finding a good starting point into their usage of TeamViewer incl. a wide range of additional link to learn even more.

Helpful
in Knowledge Base
Get started - For Business usage

Get started with TeamViewer - This article is designed to help professionals to find a good starting point into their work with TeamViewer incl. a wide range of additional link to learn even more.

Helpful
in Knowledge Base
Remote Access API Integration Guide

With the REACH API TeamViewer offers an API for integration into RMM or MDM solutions, that allows the initiation of unattended and attended remote control sessions.

Helpful
in Knowledge Base
Helpful
in Knowledge Base
Single Sign-On (SSO)

TeamViewer Single Sign-On (SSO) aims to reduce the user management efforts for large companies by connecting TeamViewer with identity providers and user directories.

Helpful
in Knowledge Base
Active Directory Connector (AD Connector)

Learn more about the AD Connector to create and setup TeamViewer accounts easily and centrally for all employees in a company via Active Directory.

Helpful
in Knowledge Base
System Tray, StatusNotifier and TeamViewer for Linux

Learn more about the notification icon of TeamViewer for Linux.

Helpful
in Knowledge Base
Sharing groups

Learn more about how to share groups in different ways with individual contacts from your Computers & Contacts list.

Helpful
in Knowledge Base
TeamViewer modules

Learn more about the different TeamViewer modules like the full version, the Host module or the QuickSupport module.

Helpful
in Knowledge Base
Black and whitelist

Learn more about how to use the Black and whitelist to restrict remote access to your device.

Helpful
in Knowledge Base
How to use the Whiteboard

Learn more about how to use the TeamViewer Whiteboard in Remote Constrol sessions and Meetings

Helpful
in Knowledge Base
All about passwords

In this article you learn all about the different TeamViewer passwords.

Helpful
in Knowledge Base
Improved Android Apps

TeamViewer improved the remote control app for Android. The app for Android applies UI Android Material Design standards and also brings new features.

Helpful
in Knowledge Base
Multi-Monitor Support for Windows

Learn more about how to work with multiple monitors.

Helpful
in Knowledge Base
MacBook Pro Touch Bar support

MacBook Pro users can access the most important TeamViewer features via the Touch Bar.

Helpful
in Knowledge Base
Automated Service Case Assignment

Learn more about how service cases from TeamViewer Host and QuickSupport module will be automatically assigned to a preset user.

Helpful
in Knowledge Base
Enhanced Remote Printing

Learn more about printing documents from a remote device on the local printer in color and about macOS and printers from Hewlett Packard being supported.

Helpful
in Knowledge Base
Essential Asset Management

Learn more about how to use the Essential Asset Management for getting important information about device status and device information.

Helpful
in Knowledge Base
Intuitive Desktop UI

Learn more about the modernized and intuitive design of TeamViewer 13 for Windows and Mac.

Helpful
in Knowledge Base
Extended Remote Device Dashboard

Learn more about TeamViewer's Extended Remote Device Dashboard with a lot of information about the remote device. Check relevant information on a remote device to find and fix issues quickly.

Helpful
in Knowledge Base
Recent Connections

Learn more about the Recent Connections feature that allows you to connect to the recently connected remote devices stored in the recent connection group.

Helpful
in Knowledge Base
User Permission Control (Management Console)

Learn more about the user permission control within the Management Console.

Helpful
in Knowledge Base
Controlling the UAC on remote Windows PC

Learn more about how to control the UAC on remote Windows PC

Helpful
in Knowledge Base
What is the TeamViewer Academy

Learn more about what the TeamViewer Academy is and what it can offer you for your business.

Helpful
in Knowledge Base
Helpful
in Knowledge Base
Using a Master Account for the TeamViewer Management Console

Learn more about using a Master Account for the TeamViewer Management Console to increase your efficiency

Helpful
in Knowledge Base
Which operating systems are supported?

Learn more about which operating systems are supported for which TeamViewer versions.

Helpful
in Knowledge Base
Activate Business license (legacy)

Learn more about how to activate your Business license puchased prior to October 30th, 2017 (legacy Business license)

Helpful
in Knowledge Base
How to uninstall TeamViewer on PC

Learn more about how to uninstall TeamViewer completly from your Windows device

Helpful
in Knowledge Base
Starting a TeamViewer Meeting

Learn more about how to start a TeamViewer Meeting

Helpful
in Knowledge Base
How to export settings for Host deployment

Learn more about how to export TeamViewer settings for Host deployment

Helpful
in Knowledge Base
Helpful
in Knowledge Base
Install TeamViewer Host via the Quick Support module

Learn how to install the TeamViewer Host via the Quick Support module

Helpful
in Knowledge Base
Integrating TeamViewer Connection Reporting into Splunk

Learn more about how to integrate TeamViewer Connection Reporting into Splunk (available only for Splunk Enterprise)

Helpful
in Knowledge Base
TeamViewer user interface

Learn more about the TeamViewer user interface of TeamViewerand the TeamViewer Dark Mode.

Helpful
in Knowledge Base
Data flow between device connections

Learn more about the data flow between device in your TeamViewer connections

Helpful
in Knowledge Base
High CPU usage on remote side of TeamViewer Connection

Learn more about how to resolve an increase of CPU usage to almost 100% when actively connecting to a PC via TeamViewer.

Top Contributors