Knowledge Base

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All about passwords

In this article you learn all about the different TeamViewer passwords.

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Automated Service Case Assignment

Learn more about how service cases from TeamViewer Host and QuickSupport module will be automatically assigned to a preset user.

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Essential Asset Management

Learn more about how to use the Essential Asset Management for getting important information about device status and device information.

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Extended Remote Device Dashboard

Learn more about TeamViewer's Extended Remote Device Dashboard with a lot of information about the remote device. Check relevant information on a remote device to find and fix issues quickly.

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Recent Connections

Learn more about the Recent Connections feature that allows you to connect to the recently connected remote devices stored in the recent connection group.

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Improved User Permission Control

Learn more about the improved user permission control.

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Using a Master Account for the TeamViewer Management Console

Learn more about using a Master Account for the TeamViewer Management Console to increase your efficiency

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How to export settings for Host deployment

Learn more about how to export TeamViewer settings for Host deployment

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Integrating TeamViewer Connection Reporting into Splunk

Learn more about how to integrate TeamViewer Connection Reporting into Splunk (available only for Splunk Enterprise)

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What are Channel Groups?

Learn more about grouping channels for dedicated users.

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Timing out inactive sessions

Determine inactive sessions to free up channels for further connections.

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How do the permission levels for group sharing in TeamViewer differ?

Learn more about how the permission levels for group sharing in TeamViewer differ.

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