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Posted by Remote Management Staff
Remote Management Staff

Introducing Network Discovery & Monitoring

We are excited to introduce Network Monitoring for TeamViewer Monitoring. We’ve just released a Lab version which enables our users to test and explore Network Monitoring. We can’t wait to get in touch with you and hear your feedback.

TeamViewer Monitoring users can now discover and monitor their network devices, and categorize them into the following categories:

  • Computers (Windows based computers)
  • Router & Switch
  • Printer (Network Printer)
  • UPS (Uninterruptible Power Supply)
  • NAS (Network Attached Storage)
  • Other Devices (all devices which were not sorted into the other categories)

     

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After the discovery of your network devices is complete, you can set up checks for periodical monitoring of your network devices. Currently, network monitoring supports the following checks for devices with SNMP support:

Router & Switch:

Port state: If selected, this will raise an alarm when a port from a router or switch is blocked or broken.

Printer:

Toner: If selected, this will raise an alarm when the toner from a network printer is low.
Paper: If selected, this will raise an alarm when the paper from a network printer is low.

Uninterruptible Power Supply (UPS):

Battery capacity: If selected, this will raise an alarm when the UPS battery capacity falls below the configured threshold.
Battery time remaining: If selected, this will raise an alarm when the UPS energy storage "in minutes" falls below the configured threshold.

Network Attached Storage (NAS):

Disk Space: If selected, this will raise an alarm when the NAS disk space is lower than the configured threshold.
Disk Health: If selected, this will raise an alarm when the NAS disk health reports hardware errors.

Computers:

To monitor your Computers, please use TeamViewer Monitoring

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After adding a check, you will be informed if any of your devices will report a problem. 2019-03-06_1705.png

If you have any questions, suggestions or feedback's feel free to add comments to this post.

Product Owner, Remote Management
3 Replies
1 Accepted Solution

Accepted Solutions
Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Introducing Network Discovery & Monitoring

Hi,

Thanks for your post. 

Other devices are those devices which are not in our usually device categories. like: phone, some Virtual machine, IP cameras, and all other devices which can have IP addresses in your local network. Also those devices which are not supporting SNMP protocol. E.g. you can have network printer and if it will not support SNMP or SNMP will be disabled it also will be in other devices category.
We are continuously improving our network discovery to discover more and more devices and reduce quantity of Other devices. 

If you have any other question please let us know.

With Best Regards,
Levon

Product Owner, Remote Management
3 Replies
Posted by Wanggq
Photon

Re: Introducing Network Discovery & Monitoring

OK

Posted by 4iSupport
Henagon

Re: Introducing Network Discovery & Monitoring

Hello everyone.

I have found that for a certain divice, there are 36 OTHER Devices.

What does this actually mean?

Posted by Remote Management Staff
Remote Management Staff
Solution

Re: Introducing Network Discovery & Monitoring

Hi,

Thanks for your post. 

Other devices are those devices which are not in our usually device categories. like: phone, some Virtual machine, IP cameras, and all other devices which can have IP addresses in your local network. Also those devices which are not supporting SNMP protocol. E.g. you can have network printer and if it will not support SNMP or SNMP will be disabled it also will be in other devices category.
We are continuously improving our network discovery to discover more and more devices and reduce quantity of Other devices. 

If you have any other question please let us know.

With Best Regards,
Levon

Product Owner, Remote Management