TeamViewer 14 does not start on Ubuntu 18.04 LTS MATE

MortenCLarsen
MortenCLarsen Posts: 1
in Linux only

Hi,

I've installed TeamViewer on my Ubuntu 18.04 MATE, but I cannot start the program.

The log contains the following errors:

2019/10/29 12:15:40.665 23080 **Please do not post TeamViewer IDs**26144 GX0!! ResourceLoader: loaded file '/opt/teamviewer/tv_bin/resources/TVResource_en.so' version () is not matching with application version (14.7.1965), Errorcode=2
2019/10/29 12:15:40.669 23080 **Please do not post TeamViewer IDs**26144 GX0!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded, Errorcode=2

and

2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:6:1: module "QtQuick.Window" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:5:1: module "QtQuick.Layouts" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:1:1: module "QtQuick" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:3:1: module "QtQuick.Controls" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:6:1: module "QtQuick.Window" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:5:1: module "QtQuick.Layouts" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:1:1: module "QtQuick" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:3:1: module "QtQuick.Controls" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:6:1: module "QtQuick.Window" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:5:1: module "QtQuick.Layouts" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:1:1: module "QtQuick" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:3:1: module "QtQuick.Controls" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:6:1: module "QtQuick.Window" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:5:1: module "QtQuick.Layouts" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:1:1: module "QtQuick" is not installed, Errorcode=2
2019/10/29 12:15:40.795 23080 **Please do not post TeamViewer IDs**26144 GX0!! QML load error: qrc:/ui/EULADialog/EULADialog.qml:3:1: module "QtQuick.Controls" is not installed, Errorcode=2

Qt libs are installed.

Any help is appreciated.

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Comments

  • rolandg
    rolandg Posts: 66 ✭✭

    hi,

    how did you install the TV package ?

    I downloaded the .deb package and used apt to install it. it automatically resolved the needed dependencies:
        sudo apt install ./teamviewer_14.7.1965_amd64.deb

    apt proposed to install these additional packages: libqt5positioning5 libqt5printsupport5 libqtqml5 libqtquick5 libqt5sensors5 libqtwebchannel5 libqt5webkit5 qml-module-qtgraphicaleffects qml-module-qtquick-controls qml-module-qtquick-dialogs qml-module-qtquick-layouts qml-module-qtquick-porivatewidgets qml-module-qtquick-window2 qml-module-qtquick-qtquick2

    after installation TV 14 starts up and is ready to be used.

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