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Posted by ckrzen
Digon

[Bug-Report] "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

Teamviewer GPG key is blocking _all_ updates on entire system in "GNOME Software" app.

Screenshot from 2019-09-10 08-02-55.png

 

4 Replies
1 Accepted Solution

Accepted Solutions
Posted by ckrzen
Digon
Solution

Re: [Bug-Report] "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

@rolandg Thanks for the reply.

$ hostnamectl 
Static hostname: ckr-1
Pretty hostname: CKR-1
Icon name: computer-desktop
Chassis: desktop
Machine ID: 5dcae607682f4bcda4b0f76aab639ddc
Boot ID: ddc6361109e34e7e9add0afd948e371a
Operating System: Fedora 30 (Workstation Edition)
CPE OS Name: cpe:/o:fedoraproject:fedora:30
Kernel: Linux 5.2.13-200.fc30.x86_64
Architecture: x86-64

 

$ rpm -q gpg-pubkey --qf '%{NAME}-%{VERSION}-%{RELEASE}\t%{SUMMARY}\n' | grep TeamViewer

<no-results>

 

$ rpm -q gpg-pubkey --qf '%{NAME}-%{VERSION}-%{RELEASE}\t%{SUMMARY}\n'
gpg-pubkey-cfc659b9-5b6eac67	gpg(Fedora (30) <fedora-30-primary@fedoraproject.org>)
gpg-pubkey-c0aeda6e-5ad45327	gpg(RPM Fusion free repository for Fedora (30) <rpmfusion-buildsys@lists.rpmfusion.org>)
gpg-pubkey-1d14a795-5ad4532e	gpg(RPM Fusion nonfree repository for Fedora (30) <rpmfusion-buildsys@lists.rpmfusion.org>)
gpg-pubkey-7fac5991-4615767f	gpg(Google, Inc. Linux Package Signing Key <linux-packages-keymaster@google.com>)
gpg-pubkey-d38b4796-570c8cd3	gpg(Google Inc. (Linux Packages Signing Authority) <linux-packages-keymaster@google.com>)

 

Turns-out that Fedora's "GNOME Software" can't add/update GPG keys through the GUI. I've opened a bug-report at Fedora for this.

SOLUTION:

$ sudo dnf upgrade -b --refresh && sudo dnf autoremove && sudo dnf needs-restarting && sudo dnf check all 
[sudo] password for chris: 
Fedora 30 openh264 (From Cisco) - x86_64                                                                                                                                                                       845  B/s | 542  B     00:00    
Fedora Modular 30 - x86_64                                                                                                                                                                                      65 kB/s |  18 kB     00:00    
Fedora Modular 30 - x86_64 - Updates                                                                                                                                                                            54 kB/s |  17 kB     00:00    
Fedora 30 - x86_64 - Updates                                                                                                                                                                                    57 kB/s |  18 kB     00:00    
Fedora 30 - x86_64 - Updates                                                                                                                                                                                   1.7 MB/s |  24 MB     00:14    
Fedora 30 - x86_64                                                                                                                                                                                              89 kB/s |  18 kB     00:00    
google-chrome                                                                                                                                                                                                   19 kB/s | 1.3 kB     00:00    
google-chrome                                                                                                                                                                                                   26 kB/s | 4.0 kB     00:00    
RPM Fusion for Fedora 30 - Free tainted                                                                                                                                                                        3.4 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Free - Updates                                                                                                                                                                      3.8 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Free                                                                                                                                                                                4.0 kB/s | 3.2 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree tainted                                                                                                                                                                     4.8 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree - Updates                                                                                                                                                                   4.2 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree                                                                                                                                                                             4.2 kB/s | 3.2 kB     00:00    
TeamViewer - x86_64                                                                                                                                                                                             10 kB/s | 2.5 kB     00:00    
Dependencies resolved.
===============================================================================================================================================================================================================================================
 Package                                                    Architecture                                           Version                                                    Repository                                                  Size
===============================================================================================================================================================================================================================================
Upgrading:
 teamviewer                                                 x86_64                                                 14.6.995-0                                                 teamviewer                                                  13 M

Transaction Summary
===============================================================================================================================================================================================================================================
Upgrade  1 Package

Total download size: 13 M
Is this ok [y/N]: y
Downloading Packages:
teamviewer_14.6.995.x86_64.rpm                                                                                                                                                                                 4.1 MB/s |  13 MB     00:03    
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Total                                                                                                                                                                                                          4.1 MB/s |  13 MB     00:03     
warning: /var/cache/dnf/teamviewer-9f08dda5da172238/packages/teamviewer_14.6.995.x86_64.rpm: Header V4 RSA/SHA1 Signature, key ID 0c1289c0: NOKEY
TeamViewer - x86_64                                                                                                                                                                                            5.1 kB/s | 3.1 kB     00:00    
Importing GPG key 0x0C1289C0:
 Userid     : "TeamViewer GmbH (TeamViewer Linux 2017) <support@teamviewer.com>"
 Fingerprint: 8CAE 012E BFAC 38B1 7A93 7CD8 C5E2 2450 0C12 89C0
 From       : http://linux.teamviewer.com/pubkey/TeamViewer2017.asc
Is this ok [y/N]: y
Key imported successfully
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Running scriptlet: teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/1 
  Preparing        :                                                                                                                                                                                                                       1/1 
  Upgrading        : teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
  Running scriptlet: teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
Removed /etc/systemd/system/multi-user.target.wants/teamviewerd.service.
gtk-update-icon-cache: Cache file created successfully.

  Running scriptlet: teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Cleanup          : teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Running scriptlet: teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Verifying        : teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
  Verifying        : teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 

Upgraded:
  teamviewer-14.6.995-0.x86_64                                                                                                                                                                                                                 

Complete!

 

View solution in original post

4 Replies
Posted by ckrzen
Digon

WORKAROUND: "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

Disable the Teamviewer repo in the GNOME Software app hamburger menu at top-right till they fix this.

Posted by rolandg
Trigon

Re: [Bug-Report] "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

hi,

for me on an openSUSE box the TV yum repo works fine.

which distribution are you using ?

is the TeamViewer GPG key imported into the rpm db ?
plz check with:
     rpm -q gpg-pubkey --qf '%{NAME}-%{VERSION}-%{RELEASE}\t%{SUMMARY}\n' | grep TeamViewer

br
Roland

Posted by ckrzen
Digon
Solution

Re: [Bug-Report] "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

@rolandg Thanks for the reply.

$ hostnamectl 
Static hostname: ckr-1
Pretty hostname: CKR-1
Icon name: computer-desktop
Chassis: desktop
Machine ID: 5dcae607682f4bcda4b0f76aab639ddc
Boot ID: ddc6361109e34e7e9add0afd948e371a
Operating System: Fedora 30 (Workstation Edition)
CPE OS Name: cpe:/o:fedoraproject:fedora:30
Kernel: Linux 5.2.13-200.fc30.x86_64
Architecture: x86-64

 

$ rpm -q gpg-pubkey --qf '%{NAME}-%{VERSION}-%{RELEASE}\t%{SUMMARY}\n' | grep TeamViewer

<no-results>

 

$ rpm -q gpg-pubkey --qf '%{NAME}-%{VERSION}-%{RELEASE}\t%{SUMMARY}\n'
gpg-pubkey-cfc659b9-5b6eac67	gpg(Fedora (30) <fedora-30-primary@fedoraproject.org>)
gpg-pubkey-c0aeda6e-5ad45327	gpg(RPM Fusion free repository for Fedora (30) <rpmfusion-buildsys@lists.rpmfusion.org>)
gpg-pubkey-1d14a795-5ad4532e	gpg(RPM Fusion nonfree repository for Fedora (30) <rpmfusion-buildsys@lists.rpmfusion.org>)
gpg-pubkey-7fac5991-4615767f	gpg(Google, Inc. Linux Package Signing Key <linux-packages-keymaster@google.com>)
gpg-pubkey-d38b4796-570c8cd3	gpg(Google Inc. (Linux Packages Signing Authority) <linux-packages-keymaster@google.com>)

 

Turns-out that Fedora's "GNOME Software" can't add/update GPG keys through the GUI. I've opened a bug-report at Fedora for this.

SOLUTION:

$ sudo dnf upgrade -b --refresh && sudo dnf autoremove && sudo dnf needs-restarting && sudo dnf check all 
[sudo] password for chris: 
Fedora 30 openh264 (From Cisco) - x86_64                                                                                                                                                                       845  B/s | 542  B     00:00    
Fedora Modular 30 - x86_64                                                                                                                                                                                      65 kB/s |  18 kB     00:00    
Fedora Modular 30 - x86_64 - Updates                                                                                                                                                                            54 kB/s |  17 kB     00:00    
Fedora 30 - x86_64 - Updates                                                                                                                                                                                    57 kB/s |  18 kB     00:00    
Fedora 30 - x86_64 - Updates                                                                                                                                                                                   1.7 MB/s |  24 MB     00:14    
Fedora 30 - x86_64                                                                                                                                                                                              89 kB/s |  18 kB     00:00    
google-chrome                                                                                                                                                                                                   19 kB/s | 1.3 kB     00:00    
google-chrome                                                                                                                                                                                                   26 kB/s | 4.0 kB     00:00    
RPM Fusion for Fedora 30 - Free tainted                                                                                                                                                                        3.4 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Free - Updates                                                                                                                                                                      3.8 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Free                                                                                                                                                                                4.0 kB/s | 3.2 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree tainted                                                                                                                                                                     4.8 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree - Updates                                                                                                                                                                   4.2 kB/s | 3.0 kB     00:00    
RPM Fusion for Fedora 30 - Nonfree                                                                                                                                                                             4.2 kB/s | 3.2 kB     00:00    
TeamViewer - x86_64                                                                                                                                                                                             10 kB/s | 2.5 kB     00:00    
Dependencies resolved.
===============================================================================================================================================================================================================================================
 Package                                                    Architecture                                           Version                                                    Repository                                                  Size
===============================================================================================================================================================================================================================================
Upgrading:
 teamviewer                                                 x86_64                                                 14.6.995-0                                                 teamviewer                                                  13 M

Transaction Summary
===============================================================================================================================================================================================================================================
Upgrade  1 Package

Total download size: 13 M
Is this ok [y/N]: y
Downloading Packages:
teamviewer_14.6.995.x86_64.rpm                                                                                                                                                                                 4.1 MB/s |  13 MB     00:03    
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Total                                                                                                                                                                                                          4.1 MB/s |  13 MB     00:03     
warning: /var/cache/dnf/teamviewer-9f08dda5da172238/packages/teamviewer_14.6.995.x86_64.rpm: Header V4 RSA/SHA1 Signature, key ID 0c1289c0: NOKEY
TeamViewer - x86_64                                                                                                                                                                                            5.1 kB/s | 3.1 kB     00:00    
Importing GPG key 0x0C1289C0:
 Userid     : "TeamViewer GmbH (TeamViewer Linux 2017) <support@teamviewer.com>"
 Fingerprint: 8CAE 012E BFAC 38B1 7A93 7CD8 C5E2 2450 0C12 89C0
 From       : http://linux.teamviewer.com/pubkey/TeamViewer2017.asc
Is this ok [y/N]: y
Key imported successfully
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Running scriptlet: teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/1 
  Preparing        :                                                                                                                                                                                                                       1/1 
  Upgrading        : teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
  Running scriptlet: teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
Removed /etc/systemd/system/multi-user.target.wants/teamviewerd.service.
gtk-update-icon-cache: Cache file created successfully.

  Running scriptlet: teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Cleanup          : teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Running scriptlet: teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 
  Verifying        : teamviewer-14.6.995-0.x86_64                                                                                                                                                                                          1/2 
  Verifying        : teamviewer-14.5.5819-0.x86_64                                                                                                                                                                                         2/2 

Upgraded:
  teamviewer-14.6.995-0.x86_64                                                                                                                                                                                                                 

Complete!

 

View solution in original post

Posted by efair
Photon

Re: [Bug-Report] "Unable to download updates...14.6.995-0.x86_64...GPG...failed...keyring"

The suggested fix did not work for me, but I was able to use the workaround (disabling the repo in the Software hamburger) to allow the OS and other app updates to proceed.

I've had teamviewer installed for some time, but only recently updated Fedora from 29 to 30.  Perhaps this issue came with the Fedora upgrade?