Posted by SysAdmin
Digon

Graphics Artifacts on Raspbian

We're experiencing severe graphics artifacts on Raspberry Pi:

Raspberry Pi Graphic Artifacts on TeamViewer.png

 

Is there a configuration setting that can alleviate this problem?

1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Graphics Artifacts on Raspbian

Dear SysAdmin,

Thank you for getting back to us.

We got some news from our developers that this is, unfortunately, a known problem in the current version.

Our developers are working on this matter.

We apologize for any inconvenience caused.

If you have any further questions, please feel free to contact us.

 

Best regards,

Christian

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View solution in original post

8 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: Graphics Artifacts on Raspbian

Dear SysAdmin,

Thank you for your post.

What version of TeamViewer Host are you using on the Raspberry Pi?

We are looking forward to your comments.

 

Best regards,

Christian

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Posted by SysAdmin
Digon

Re: Graphics Artifacts on Raspbian

Hi Christian, we're running v12.0.078433 Preview H.

This is the version we downloaded and installed a couple of weeks ago.

true.png

 

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Graphics Artifacts on Raspbian

Dear SysAdmin,

Thank you for getting back to us.

We got some news from our developers that this is, unfortunately, a known problem in the current version.

Our developers are working on this matter.

We apologize for any inconvenience caused.

If you have any further questions, please feel free to contact us.

 

Best regards,

Christian

Did my reply answer your question? Accept it as a solution to help others, Thanks.

View solution in original post

Posted by SysAdmin
Digon

Re: Graphics Artifacts on Raspbian

Thank you for getting back to us.

Thank you also for obscuring our TeamViewer ID in the uploaded screen shot.

 

Posted by SysAdmin
Digon

Re: Graphics Artifacts on Raspbian

Christian: has there been any news on this?

Has the problem been fixed?

 

Highlighted
Posted by TeamViewer Staff
TeamViewer Staff

Re: Graphics Artifacts on Raspbian

Dear SysAdmin,

Thank you for contacting TeamViewer.

May you please update to the latest version to see if the issue persists?

To do so, please run the following command

sudo apt-get install --only-upgrade teamviewer-host

Hope this solution works for you.

 

Best regards,

Christian

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2 Replies
Posted by SysAdmin
Digon

Re: Graphics Artifacts on Raspbian

Christian, do you know whether this has been fixed in v12?

Our license doesn't permit us to use v13.

Thanks,
Jeff Bowman

 

Posted by AG7GN
Photon

Re: Graphics Artifacts on Raspbian

Hello,

Has this issue been resolved?  I'm seeing severe artifacts on a Raspberry Pi 3B+ (the server).  I'm using TeamViewer 13.2.13582 on the client (a Mac) and on the server.

Thanks,

Steve