Raspberry Pi Team Viewer Beta File Transfer

BradS
BradS Posts: 1

I am unable to transfer files.  Using Windows 7 and connecting to Raspberry Pi.

The File Transfer Dialog box shows "Remote Computer (processing your request...)

I can not "Browse To Drives" on the remote computer (Raspberry Pi)

Best Answer

Answers

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Hi BradS,

    thank you so much for your post.

    In this case we need more informations to check the issue. 

    Could you please submit a ticket to our Support Department on https://www.teamviewer.com/en/support/contact/submit-a-ticket/ with a brief description of the issue so a Support Engenieer can work on resolving the issue with you. 

    Please submit log files with the ticket, and you will find instructions on how to get logs for Windows here :https://community.teamviewer.com/t5/TeamViewer-11/How-to-find-your-log-files-on-Windows-amp-Mac/m-p/73#M2

    Also we need the logs from your Raspberry Pi.

    You will find them most quickly by using following command line in the terminal on Linux :

    teamviewer --ziplog

    For quicker detection of the problem, please also let us know when exactly the problem occurred, if possible.

    Hope that was helpful!!!

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
  • RPiUser
    RPiUser Posts: 1

    Has this been fixed? I am also having the same issue.

  • Any news about this issue? There is any scheduling to be fixed?

    Best Regards

  • local lan file transfer works on 13.0 Beta

    remote file transfer does not work.

    How come?