Teamview 13 &14 on LTSP ( based on Ubuntu 16) -no GUI on fat clients

Options
jmab
jmab Posts: 1
in Linux only

Teamviewer 13 and 14 versions cannot launch GUI.

teamviewer

Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Launching TeamViewer GUI ...

We use fat clients in LTSP environment based on Ubuntu 16.04 or 18.04 (tried both)

LTSP uses LDM ( LTSP Display Manager) as the display manager and LXDE as the desktop environment.
Teamviewer 12 - runs without problems on the same configuration.

Here is log file:

Spoiler
2019/06/24 13:42:20.104 17494 **Please do not post TeamViewer IDs**30464 G Logger started.
2019/06/24 13:42:20.107 17494 **Please do not post TeamViewer IDs**30464 G Found 0 stack dump files ...
2019/06/24 13:42:20.107 17494 **Please do not post TeamViewer IDs**30464 G Found 0 core dump files ...
2019/06/24 13:42:20.108 17494 **Please do not post TeamViewer IDs**30464 G systemd: logind service available
2019/06/24 13:42:20.109 17494 **Please do not post TeamViewer IDs**30464 G systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='c2', canGraphical=1, canTTY=1, canMultiSession=1]
2019/06/24 13:42:20.110 17494 **Please do not post TeamViewer IDs**30464 G LogindSessionInfo: New session LogindSessionInfo [id=c1 user=nx state=user active=1 reliable=1 infoId=**Please do not post TeamViewer IDs**] [path=/org/freedesktop/login1/session/c1 TTY= seat= display= vtnr=**Please do not post TeamViewer IDs** owner=[SysUser: nx [uid=122, gid=1001 home=/var/NX/nx gecos= shell=/etc/NX/nxserver]] idle=0(0) active=1 type=tty class=user state=closing timestamp=**Please do not post TeamViewer IDs**381611 service=nx defaultCG= leader=1988 audit=0 remote=0 rHost= rUser= killProc=0]
2019/06/24 13:42:20.110 17494 **Please do not post TeamViewer IDs**30464 G LogindSessionInfo: New session LogindSessionInfo [id=c3 user=user1 state=user active=1 reliable=1 infoId=**Please do not post TeamViewer IDs**] [path=/org/freedesktop/login1/session/c3 TTY= seat= display= vtnr=**Please do not post TeamViewer IDs** owner=[SysUser: user1 [uid=1001, gid=100 home=/home/user1 gecos=user1 shell=/bin/bash]] idle=0(0) active=1 type=tty class=user state=active timestamp=**Please do not post TeamViewer IDs**325078 service=nx defaultCG= leader=3690 audit=0 remote=0 rHost= rUser= killProc=0]
2019/06/24 13:42:20.111 17494 **Please do not post TeamViewer IDs**30464 G LogindSessionInfo: New session LogindSessionInfo [id=c2 user=user1 state=user active=1 reliable=1 infoId=**Please do not post TeamViewer IDs**] [path=/org/freedesktop/login1/session/c2 TTY=??? seat=seat0 display= vtnr=7 owner=[SysUser: user1 [uid=1001, gid=100 home=/home/user1 gecos=user1 shell=/bin/bash]] idle=1(**Please do not post TeamViewer IDs**616440) active=1 type=tty class=user state=active timestamp=**Please do not post TeamViewer IDs**943860 service=su defaultCG= leader=3257 audit=0 remote=0 rHost= rUser=root killProc=0]
2019/06/24 13:42:20.112 17494 **Please do not post TeamViewer IDs**30464 G SysSessionInfoManager: observing sessions from logind is marked as reliable
2019/06/24 13:42:20.112 17494 **Please do not post TeamViewer IDs**30464 G SysSessionInfoManager: Session Information provided by VT [priority: 2]
2019/06/24 13:42:20.112 17494 **Please do not post TeamViewer IDs**30464 G! FrameBuffer: Cannot access /dev/fb0, frame buffer support unavailable
2019/06/24 13:42:20.112 17494 **Please do not post TeamViewer IDs**30464 G SysSessionInfoManager::SessionAdded: adding session TerminalSession: nx [SysSession **Please do not post TeamViewer IDs** [type=84 vt=**Please do not post TeamViewer IDs** tty= pseudotty=1 info=1 id=c3 user=user1 state=user active=1 reliable=1]]
2019/06/24 13:42:20.113 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!
2019/06/24 13:42:20.114 17494 **Please do not post TeamViewer IDs**30464 G Running on Qt 5.5.1
2019/06/24 13:42:20.126 17494 **Please do not post TeamViewer IDs**30464 G GuiMain SM fallback: symbol not found
2019/06/24 13:42:20.128 17494 **Please do not post TeamViewer IDs**30464 G Initialised XRandR extension 1.5 (base=89 error=147)
2019/06/24 13:42:20.385 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC DP2 1280x1024@60Hz [0, 0, 1280, 1024] - 1
2019/06/24 13:42:20.385 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs
2019/06/24 13:42:20.386 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC 2 has no outputs
2019/06/24 13:42:20.386 17494 **Please do not post TeamViewer IDs**30464 G Virtual Desktop [0, 0, 1280, 1024]
2019/06/24 13:42:20.388 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC DP2 1280x1024@60Hz [0, 0, 1280, 1024] - 1
2019/06/24 13:42:20.388 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs
2019/06/24 13:42:20.388 17494 **Please do not post TeamViewer IDs**30464 G MonitorInfo: [XRandR 1.2] CRTC 2 has no outputs
2019/06/24 13:42:20.388 17494 **Please do not post TeamViewer IDs**30464 G Virtual Desktop [0, 0, 1280, 1024]
2019/06/24 13:42:20.407 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!
2019/06/24 13:42:20.452 17494 **Please do not post TeamViewer IDs**30464 G!! ResourceLoader: loaded file '/opt/teamviewer/tv_bin/resources/TVResource_ru.so' version (4730) is not matching with application version (14.3.4730)
2019/06/24 13:42:20.452 17494 **Please do not post TeamViewer IDs**30464 G Loaded language 'ru', using locale 'ru'
2019/06/24 13:42:20.453 17494 **Please do not post TeamViewer IDs**30464 G InterProcessBase::SecureNetwork created
2019/06/24 13:42:20.456 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.458 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.462 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.466 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.471 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.472 17494 **Please do not post TeamViewer IDs**30464 G AutoLogin::Login: enabled: 1
2019/06/24 13:42:20.473 17494 **Please do not post TeamViewer IDs**30464 G AccountLoginStateMachine::Reset
2019/06/24 13:42:20.476 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.477 17494 **Please do not post TeamViewer IDs**30464 G!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded, Errorcode=11
2019/06/24 13:42:20.480 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.481 17494 **Please do not post TeamViewer IDs**30464 G!!!Own session could not be resolved, unable to startup, Errorcode=11
2019/06/24 13:42:20.484 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.487 17494 **Please do not post TeamViewer IDs**30464 G Chat::Stop: Stopping chat
2019/06/24 13:42:20.490 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.491 17494 **Please do not post TeamViewer IDs**30464 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 9 failed with error 2, Errorcode=11
2019/06/24 13:42:20.492 17494 **Please do not post TeamViewer IDs**30464 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 5 failed with error 2, Errorcode=11
2019/06/24 13:42:20.493 17494 **Please do not post TeamViewer IDs**30464 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 6 failed with error 2, Errorcode=11
2019/06/24 13:42:20.494 17494 **Please do not post TeamViewer IDs**30464 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 10 failed with error 2, Errorcode=11
2019/06/24 13:42:20.497 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.499 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.502 17494 **Please do not post TeamViewer IDs**30464 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11
2019/06/24 13:42:20.503 17494 **Please do not post TeamViewer IDs**30464 G interprocessbase::SecureNetwork destroyed
2019/06/24 13:42:20.511 17494 **Please do not post TeamViewer IDs**30464 G Shutting down System DBus

How can I fix that? Thank you.

Comments

  • AlenaC
    AlenaC Posts: 930 Moderator ☑
    Options

    Hi jmab,

    thanks for your message. 
    Do you have a license? Could you please send us a ticket adding the logfiles?

    Thanks in advance

    Best, Alena

    Spanish Community Moderator :)

Trustpilot

Categories

This Week's Leaders