Posted by MarceloRuiz
Photon

Teamviewer too small in 4K screen

Teamviewer is impossible to use on 4K displays: the application is way too small and it makes it almost impossible to read the font. Any way to fix this?
Thanks!

18 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: Teamviewer too small in 4K screen

Dear MarceloRuiz,

Thank you for your post.

Yes, it's possible to change DPI Settings and solve your issue. This is very handy when users have a 4K screen.

Please run the following commands to set TeamViewer to a higher resolution

#stop teamviewer daemon
sudo teamviewer daemon stop
cd ~/.local/share/teamviewer12
#backup reg files
cp system.reg system.reg.bak
cp user.reg user.reg.bak
#Replace values for LogPixels. The default value is 60 Hex. Can be from 60 to 1E0 (96 to 480 dpi)
#The following lines updates the value to 150 dpi
sed -i 's/LogPixels"=dword:00000060/LogPixels"=dword:00000096/' system.reg
sed -i 's/LogPixels"=dword:00000060/LogPixels"=dword:00000096/' user.reg
#start teamviewer daemon
sudo teamviewer daemon start
#start teamviewer
teamviewer &

Hope this solution works for you.

If you have any other questions please don’t hesitate to contact us.

 

Best regards,

Christian

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Posted by stormense
Digon

Re: Teamviewer too small in 4K screen

Bigger Window but the text is still to small.

Posted by stormense
Digon

Re: Teamviewer too small in 4K screen

This gives only a bigger window but the font/text is to small.

Posted by TeamViewer Staff
TeamViewer Staff

Re: Teamviewer too small in 4K screen

Dear stormense,

Thank you for your feedback.

May you please send us a screenshot to see the changes.

That will help to find out a solution.

 

Best regards,

Christian

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Posted by bertbril
Photon

Re: Teamviewer too small in 4K screen

Thanks! The tiny font was driving me mad (using 4k2k screen on kUbuntu 17.04/Plasma), needed KMag to decode some menu items. Kudo well earned.

Remark 1: The value 00000096 was a bit too big for me, I used 00000080 in the end.

Remark 2: I think it would be a lot easier to have an option in the 'settings' UI to be able to set the font.

Posted by ChuckC3
Henagon

Re: Teamviewer too small in 4K screen

I am having the same problem using TeamViewer 12 on Windows 10.  Has this problem been solved in TeamViewer 13?

Posted by Lacrimula
Henagon

Re: Teamviewer too small in 4K screen

That's pretty small and exhausting to look at. :catindifferent:
test.PNG

Posted by Megui
Photon

Re: Teamviewer too small in 4K screen

Hello Kristian, 

Im having the same issue in windows 10, in the HP envy, can you please give this code for windows console?

 

Thank you

Posted by nrapopor
Henagon

Re: Teamviewer too small in 4K screen

Hi,
I'm having a similar problem with Teamviewer 14. (font scaling) on Ubuntu 18.04. when I scale my desktop to 200% (so I can actually see icons, text, etc).

I looked in the

./local/share/teamviewer14

no .reg files to tweak

drwxr-xr-x  4 xxxxxxxx xxxxxxxx 4096 Oct 23 09:50 ./
drwxr-xr-x 33 xxxxxxxx xxxxxxxx 4096 Nov 23 10:45 ../
drwx------  2 xxxxxxxx xxxxxxxx 4096 Nov 23 11:24 logfiles/
drwxr-xr-x  3 xxxxxxxx xxxxxxxx 4096 Oct 23 09:50 pictureCache/


Tried the

name@host:~$ sudo systemctl stop teamviewerd.service
name@host:~$ teamviewer winecfg

does nothing (no access to dpi controls) just launches the teamviewer gui. I'm open to suggestions.

TIA,

Nick

Posted by ka4a
Digon

Re: Teamviewer too small in 4K screen

same for me. if i use scaling 200%. Please fix it.

Highlighted
Posted by ack0329
Trigon

Re: Teamviewer too small in 4K screen

I guess my last post was deleted.

As with above, no reg files for TV14 folder, and the commands don't work at all (even with changing the directory to teamviewer14 of course)

The font is way too small in the client to even read ANYTHING without a magnifying glass!

This is happening when Nvidia Open Source Driver is being used ... but let's not blame Nvidia or Ubuntu, because ...

EVERY other App is working fine  ... Just NOT Teamviewer,

Any help appreciated, I am NOT the only one with this issue

Ubuntu 18.04 LTR, Nvidia GTX1080M 415.25 Driver, Hp Omen X Cutting Edge laptop

 

5 Replies
Posted by silenz
Henagon

Re: Teamviewer too small in 4K screen

Having the same issue with a Radeon 560 card and Ubuntu 18.10. 

[The URL link has been removed by a moderator. Please attach picture rather than putting a URL link.]

Posted by ack0329
Trigon

Re: Teamviewer too small in 4K screen

How in this day and age could a wealthy company like TeamViewer ...

NOT put in a Scaling and/or Font / DPI Control in the Base System or Options Tab is beyonf me.

Posted by silenz
Henagon

Re: Teamviewer too small in 4K screen

to be fair to Teamviewer, I think the issue is with QT/Gnome and they can't fix it until QT does. I also having scaling problems with VLC on a 4k monitor at 200%, and there's no real fix for it either. 

However, VLC on KDE doesn't suffer from these issues, and I would bet TV on KDE looks fine too. 

Posted by ack0329
Trigon

Re: Teamviewer too small in 4K screen

(in Ubuntu with Nvidia) 

One solution is to change the resolution whilst TeamViewer is running (ex to 4K) then back to 1080P, and magically the font is scaled and readable as normal

Always trying to help, Mark

p.s. I guess this proves it is a scaling issue, though who is the culprit?

TeamViewer? Nvidia? or Ubuntu?  My guess is it is TViewer with Nvidia

Posted by kscherer
Henagon

Re: Teamviewer too small in 4K screen

I am using Kubuntu 18.10 with a 4K monitor. Font DPI is 144 and scaling is set to 1.5 and teamviewer gui is messed up with text and buttons misaligned, etc. I had similar problems with another application that shipped its own QT libraries that didn't pick up the system setting. I suspect that teamviewer ships with old static QT libraries. The proper solution would be to use the system libraries, but that has other complications.

I added the line 'export QT_SCALE_FACTOR=1.33' to the beginning of /usr/bin/teamviewer and this "fixed" the display by scaling it to 2x for the teamviewer app (1.5X1.33 ~ 2). It isn't a real solution, but an acceptable workaround. I hope this is helpful.

Posted by sennah
Electron

Re: Teamviewer too small in 4K screen

Hi,

I had the same issue and even my QT Creator was having problems. In the community over there I got the hint to put following lines on top of the startup script:

export QT_SCALE_FACTOR=1
export QT_AUTO_SCREEN_SCALE_FACTOR=0
export QT_SCREEN_SCALE_FACTORS=2

I did this for teamviewer as well and it helped.

My teamviewer script (arch linux) is located here:

/usr/bin/teamviewer -> /opt/teamviewer/tv_bin/script/teamviewer
Posted by kscherer
Henagon

Re: Teamviewer too small in 4K screen

Thanks for this sennah! There are many options for QT and with multiple screens it gets even more complicated. I wish there was a simple answer but because everyone has a slightly different setup, we each have to experiment with these settings to find what works. Here is a link to the QT High DPI documentation for those who want to understand all the options:

https://doc.qt.io/qt-5/highdpi.html