TeamView iOS iPhone Touch Controls?

lacomputerguy
lacomputerguy Posts: 2 ✭✭

I use TeamViewer for iOS on both my iPhone, iPad, and Mac.  When I connect to a remote system that is touch screen controlled, TeamViewer for iPad OS gives me the option to toggle bettween mouse controls and touch screen controls, but the iPhone app does not have this option.  Is there any way to enable this for TeamViewer on iPhon

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Comments

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @lacomputerguy

    Thank you for your message.

    Unfortunately, remote control for iOS is not available. Only for Android and Windows 10 mobile devices.

    2019-08-29 12_22_28-TeamViewer Use Case – Mobile Device Support.png

    You will find more information on your website here: Supporting Mobile Devices

    I hope this could help.

    Cheers

    Jean

    Community Manager

  • lacomputerguy
    lacomputerguy Posts: 2 ✭✭

    @JeanK thanks for the reply!  I think we're getting our messages crossed a bit here tho ... The screenshot I posted was taken from TeamViewer on iPad.  The circled button gives me the option to toggle between "mouse interaction" and "touch interaction" ... however I don't have that toggle when connecting to the same remote machine using TeamViewer for iPhone.  

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @lacomputerguy,

    Thank you for your message.

    Now I understand it better, thank you for the additional information.

    There is a little difference between iPhone and iPad use.

    Indeed, with the iPad, you can switch from mouse to touch.

    For the iPhone, please have a look at the following instructions:

    File.jpg

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager