Posted by CedCedimarche
Henagon

Android Host Eco-Mode Samsung

good morning,

I have problems with the android host installed on samsung tablets. I state that I installed both the host and the Samsung addon but the eco mode does not work properly. when I try to connect to devices the eco mode fails to start the host. what can i check?

3 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: Android Host Eco-Mode Samsung

Hi @CedCedimarche 

Thank you for your post. 

Can you please disable the eco mode and try again?

There will be an improvement with the next update next week. So, I kindly ask you to be a little bit patient. 

Thank you very much! If there are any further questions, feel free to post again. 

Wish you a great day and all the best, 
Natascha

3 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: Android Host Eco-Mode Samsung

Hi @CedCedimarche 

Thank you for your post. 

Can you please disable the eco mode and try again?

There will be an improvement with the next update next week. So, I kindly ask you to be a little bit patient. 

Thank you very much! If there are any further questions, feel free to post again. 

Wish you a great day and all the best, 
Natascha

Posted by CedCedimarche
Henagon

Re: Android Host Eco-Mode Samsung

hi Natashcha, if I disable the eco mode the icon in the console goes black and I have no way to connect if the app is not launched manually. the problem is now present in some versions, not just the latter.

Posted by CedCedimarche
Henagon

Re: Android Host Eco-Mode Samsung

hi @Natascha , I updated the app on some devices. I noticed an improvement if promo to connect with the eco mode activated, but in many cases the app fails to start. can I do any other checks? keep in mind that I have installed Teamviewer Host on PCs (Windows OS) that reside within the same subnet and I have no problems connecting