Android black screen on connection

Options
Tsrgo
Tsrgo Posts: 1
in Mobile

Hi,

We have setup our MDM to connect to team viewer but when we connect to a device we only get a black screen but we can actually control the device bizarrely.

We are using 15.7.6 on the desktop clinet and 15.7.101 QS on androind

It it setup on Androind for Work.

Any help would be appreciated.

Thanks,

 

Matt

Tagged:

Comments

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
    Options

    Hello @Tsrgo,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Please see our latest news regarding this issue here.

    I hope this could help. ?

    Best regards

    Jean

    Community Manager

Trustpilot

Categories

This Week's Leaders