Mobile Compia SM10_LTE Android 6.0

We need connect and control  device with teamviewer quicksupport  Mobile compia SM10  android 6.0

But application  working and can control screen  on SM10  android 4.3.  Same application working on device SM10 Android 6.0 but we can not control screen

Do you know  how i can make control SM10 android 6.0