Posted by Faaa
Henagon

Problem with my iPhone X on my Mac

Hello,

I have a Problem : I can see the screen of my iPhone X on my Mac on Team Viewer, but I can't control my iPhone when I click on the screen. 

Could you explain me why it doen't work ?

Thank you. 

1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Problem with my iPhone X on my Mac

Dear @Faaa

thank you for your message.

This is expected, due to Apple restrictions you can only see the remote iOS device, you can find more information here: https://community.teamviewer.com/t5/Knowledge-Base/How-can-I-share-the-screen-on-my-iPad-iPhone-with...

Take care,

Giovanni.

Giovanni
Enterprise Solutions Engineer

If my reply answered your question, help out other users and click the "Accept as a Solution" button below.
You can also say thanks by clicking on the "Thumbs Up" button! (Kudo)
1 Reply
2 Replies
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Problem with my iPhone X on my Mac

Dear @Faaa

thank you for your message.

This is expected, due to Apple restrictions you can only see the remote iOS device, you can find more information here: https://community.teamviewer.com/t5/Knowledge-Base/How-can-I-share-the-screen-on-my-iPad-iPhone-with...

Take care,

Giovanni.

Giovanni
Enterprise Solutions Engineer

If my reply answered your question, help out other users and click the "Accept as a Solution" button below.
You can also say thanks by clicking on the "Thumbs Up" button! (Kudo)
1 Reply
Posted by Faaa
Henagon

Re: Problem with my iPhone X on my Mac

Thank you for your answer; I didn't know before. 

Have a nice day.