Posted by jehovah0121
Henagon

TeamViewer iOS crashes when trying to add a computer

This is a 100% reproducing problem on my iPhone.

Steps:

  1. Go to 'my computers' page.
  2. Click the '+' button on the upper right corner.
  3. Select 'Add a computer' in the popup menu.

Result: crash.

Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL

12 Replies
12 Replies
Posted by Remy0151
Photon

ios can^t add a new comuter

hi,

 

can anybody help?

I try to add a new computer in the group. The app is closing.

what can I do?

Posted by Sim-O
Photon

Re: TeamViewer iOS crashes when trying to add a computer

Same issue
Open app - computers - tap + - add computer - app crashes but is still running in background

iPhone 7 Plus
11.2.5
Posted by WERNERkolb
Henagon

Re: TeamViewer iOS crashes when trying to add a computer

Same here. Reinstalled the app, didn’t work.
Posted by Cilenthill
Henagon

Re: TeamViewer iOS crashes when trying to add a computer

same problem :smileyindifferent:


@jehovah0121 wrote:

This is a 100% reproducing problem on my iPhone.

Steps:

  1. Go to 'my computers' page.
  2. Click the '+' button on the upper right corner.
  3. Select 'Add a computer' in the popup menu.

Result: crash.

Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL


 

Posted by WERNERkolb
Henagon

Re: TeamViewer iOS crashes when trying to add a computer

What I did was, I added the computer in the teamviewer on the desktop. That worked.
Posted by rafaelpires3
Photon

Re: TeamViewer iOS crashes when trying to add a computer

Same here. 

iPhone X - IOS 11.3.1
TeamViewer - 13.1.98765 CL

Posted by Abby423
Henagon

Re: TeamViewer iOS crashes when trying to add a computer

The same problem!
Posted by durst_martin
Electron

Re: TeamViewer iOS crashes when trying to add a computer

Same here.

iOS Teamviewer v13.1.98765 CL
tested on iPhone X + iPhone 7
Posted by Experte
Henagon

Cant add Computer

Hi,

I cant ad any Computer in the App, If i click it the App is closing..

Pls help

Posted by Busska
Henagon

Re: TeamViewer iOS crashes when trying to add a computer

Same problem
Posted by Phyrass
Photon

Bug when adding a new Computer on IOS app

Help please 

On the Iphone App, When I click on my computers then "+" then Add a computer the app juts shut down. Everysingle time, The app and the phone are up to date.

I unistalled and installed it again to start fresh, still the same. I have to download your competitor to connect to my computer.

Any help ?

Posted by shawnpk
Photon

QuickSupport for iOS –The First Remote Control App to Integrate with Apple’s Files App

When I try to add a computer in the iOS app on iOS 11, the app crashes. I’ve tried deleting the app and reinstalling, but that doesn’t work either. I’m on an iPhone X.