This article applies to all TeamViewer Pilot users.
The one receiving support can easily share his/her ID with the expert side to receive a TeamViewer Pilot session:
Hint: One click session join: New users can be invited to a Pilot session by sending them a session link via SMS.
This causes a PopUp on the receiving side informing the mobile device user that the Expert wants to record the session. The recording starts only after the request has been accepted by the one on the mobile device.