Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Digon

Activate Remote Control Feature error on Android.

Hi :smileyhappy:

 

I have Samsung Galaxy Note 10.1 2014 Edition device and Samsung S7 Edge where I can't activate "Remote Control Feature" (see screenshots). Anyone have a solution for this?

Android-Error-Edge.jpgSamsungGalaxyNote10.1.pngSamsungGalaxyNote10.1-2.png

Björgvin Arnarsson
5 Replies
Highlighted
Posted by
Photon

Re: Activate Remote Control Feature error on Android.

Same problem here as well.

Posted by
Photon

Re: Activate Remote Control Feature error on Android.

And going in settings shows that remote controll is enabled. also, it sais i need to activate samsung knox so what does that mean?
3 Replies
Highlighted
Posted by
Electron

Re: Activate Remote Control Feature error on Android.

I'm having the same issue. Any help here @support

Highlighted
Posted by
Neutron

Re: Activate Remote Control Feature error on Android.

Having this same problem on a Samsung Galaxy Tab S2.  Can someone help?

Highlighted
Posted by
Henagon

Re: Activate Remote Control Feature error on Android.

I have the same device and same problem running TeamViewer Host App, stuck "Activating Remote Control Feature..."