Activate legacy license not working

DigisourceBV
DigisourceBV Posts: 2
edited May 2023 in General questions

Hi

I am trying to active the legacy license within a Teamviewer account in the management console under Edit Profile, but it is not accepting the old license.

Please assist.

Kind regards.

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Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @DigisourceBV

    Thank you for your message.

    I recommend you to double-check if you have entered the correct license key. Please make sure to use the first license key that is shown on your invoice.

    You will find all the information you need in our Knowledge Base article here: My license key doesn't work, what can I do? 

    I hope this could fix the issue.

    Best,

    Jean

    Community Manager

  • DigisourceBV
    DigisourceBV Posts: 2

    Sorry, it does not work

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