Posted by hurricane51
Digon

All Programs" Icons are Tiny ; Scrolling Doesn't Work

New clean install of Windows 10. The target computer is a laptop with a 1366x768 display. When I connect to it, the list of All Programs is so tiny I cannot see the icons. Also, when I go into Settings, the scroll bar moves up and down but the screen doesn't scroll. It doesn't scroll with the mouse nor the cursor keys.

I've tried the suggestions in the topics for "Icons Too Small", but my problem is that ONLY the icons in the list of All Programs are too small. And I haven't found any topics that address the non-scrolling in Settings.

8 Replies
1 Accepted Solution

Accepted Solutions
Posted by hurricane51
Digon
Solution

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

To answer my own question, I switched to TeamViewer's "new" interface and that seems to have fixed it.

8 Replies
Posted by hurricane51
Digon
Solution

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

To answer my own question, I switched to TeamViewer's "new" interface and that seems to have fixed it.

Posted by hurricane51
Digon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

The problem has returned. New interface hasn't solved it. Any ideas?

TinyIcons.gif

 

Posted by jbbrown
Henagon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

I have the exact same issue and cannot find a solution.
Posted by hurricane51
Digon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

The problem disappeared for me at some point. I'm not exactly sure when. I'm using version 14.2.8352 now on both systems with no recurrence.

Posted by jbbrown
Henagon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

I tried 14.2.8352, then completely uninstalled, then went to 13.2.36215 with the same results.

Windows 10 x64 with all current updates.

Posted by hurricane51
Digon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

Hmmm. Have you tried using an uninstaller like Revo Uninstaller? My experience is that it ALWAYS finds more pieces of the program scattered on your disk than the developer's uninstall routine. It takes a snapshot of the system before it attempts anything so you can rollback if you need to. I think the trial version is full-featured, but you'll have to check. Just a suggestion.

And possibly video drivers on the laptop? This is a wild-**bleep** guess. Like I said, mine just "fixed itself", but I don't remote control my laptop very often.

This problem is one of several I've found by getting a small resolution. Saved myself [the price has been removed as our per community guideline] -- a bargain in hindsight.

 

Posted by jbbrown
Henagon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

Thanks for the effort. It's a server. Video drivers and chipset are up to date. Tried old video drivers as well. Tried multiple resolutions from SVGA all the way up to 4K with no change. RDP work fine, but is not as convenient.

Did not try Revo, may give that a shot later. Will try to get support on the phone first. Really appreciate you taking the time to reply.

Posted by Matt_S
Henagon

Re: All Programs" Icons are Tiny ; Scrolling Doesn't Work

i have the same problem on at least 3 different computer FROM multiple computers.  all running windows 1903 and latest teamviewer 14 as of 7/26/19.