Black Screen after Windows 10 update
Dear Support,
I have a HP spectre laptop Windows 10 and over the weekend, i noticed a black screen on connection to work PC (Win 7 Pro). I then tried logging to a different teamviewer client and black screen appears again. It transpires it appears on each client pc. I have licenced TV 13 installed and would appreciate any help.
Ive tried logging from a win 8 laptop and it works fine - just not with the Win 10 laptop. I've uninstalled and reinstalled and still same problem.
Thanks
Shahid K
Best Answer
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Solved: I updated the intel driver and miraculously it then worked perfectly!
Also you may try lowering the screen resolution too and re check.
Regards
Shahid
5
Answers
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Hello,
im also on W10 with the same problem since the last windows update
ANy progress so far? I allready tried to upadte the graphic drivers ans aldo .NET Framework but nothing did fix this issue so far for me.
BR
PS: Im on an HP Elitebook 820 G1
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the only thing i found so far
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Solved: I updated the intel driver and miraculously it then worked perfectly!
Also you may try lowering the screen resolution too and re check.
Regards
Shahid
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did not work for me :-/0
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Have you tried screen refresh in the TV banner view options?
I attempted to roll back intel graphics driver and then updated the driver again - now updated to 17/10/17 - version 22.20.16.4836 (HD Graphics).
S
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