Can't connect to remote computer from desktop

NatWheatley
NatWheatley Posts: 2
edited May 2023 in General questions

As of today, I can't connect to my remote computer from my desktop(I can connect to it fine from my phone, though.) .  It had been working fine up until today.  From the management console it appears ready to connect, but doesn't and says 'reason unknown'

At first it said that the antivirus was turned off (which it was) I turned antivirus back on and disabled the "integrated health checks" but I'm still unable to connect.

Comments

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi NatWheatley

    Can you check the ID on the remote side?
    This could be because of the change in ID's that occured in the last 24 hours.

    Please see here for more information

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
  • Hi, Thanks for the reponse.  It's still not working.  I can connect to it with my phone though.  Also, the connection does work in the opposite direction, if I'm at the remote computer I can connect to my desktop.