Can't remote control server, I see only blue arrow
Richard
Posts: 2 ✭✭
Hi,
When connecting to a server which has Teamviewer quicksupport running, I can see the screen, but I cannot do anything. Everywhere I click I see a large blue arrow with my username.
I do have this problem on some remote servers, but on most servers it works fine. What can I do to solve this?
Richard
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Comments
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Dear Richard,
Thank you so much for your post. Our Support Team will handle your request promptly.
Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan0 -
The problem was solved by restarting Teamviewer on my side. Do not know if this solution works everytime. I will keep it in mind.
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Good morning this is Walter Bellamy ready to get back.
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Restarting TeamViewer on the control end worked.
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Re-starting TeamViewer on the control end has NOT worked for me ....very frustrating....any solutions out there?
Pat
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