Can't see the Remote QuickSteps Tab after update to TeamViewer 12

eddync
eddync Posts: 3 ✭✭
edited May 2023 in General questions

After update from TeamViewer Version 11x to 12 on my PC, Migrate Custom Host Module From Version 11 to 12 on the TeamViewer Web

And update my remote PC's host Module from Version 11 to 12

I still can not see the the Remote QuickSteps Tab

How to solve the problem?

Tagged:

Comments

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Dear eddync,

    Thank you for your post.

    Could you please check again, if the latest version 12 is installed on both sides. Please start a remote control session to your host.

    You should find the QuickSteps in your TeamViewer toolbar under the menu Actions:

    Win_QuickSteps.png

    For Mac-User: QuickSteps are positioned to the right side of the toolbar

    Mac_QuickSteps.png

    I hope it was helpful!!

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
  • eddync
    eddync Posts: 3 ✭✭

    Dear Reyhan

    Both my Notebook and Remote Computer's TeamViewer Version is 12.0.71503

    But sill can not see the Remote QuickSteops Under the Action item

    See the Picture at Evernote Online:  https://www.evernote.com/shard/s222/sh/2deb149c-93e1-42f9-a638-02f51cc3d0f7/73430605fe72120f581ec36e20750bae

    Thanks.

    Eddync / 2016-12-07, Wed.

     

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Dear eddync,

    Thank you so much for your response. I have checked your screenshots.

    Unfortunately, the QuickSteps are available with a premium or corporate license.

     

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
  • eddync
    eddync Posts: 3 ✭✭

    Dear Reyhan

    Now I know from your valuable information

    Thank you.

    Eddync / 2016-12-07, Wed.

     

     

Trustpilot

Categories

This Week's Leaders