Cannot log in after update 9-18-2018

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DigiD702
DigiD702 Posts: 1
edited May 2023 in General questions

So i updated the app on both my Google Pixel gen 1 running android O and a V20 on Android N. Both do not give me the option to enter my email or password to log into my account. The V20 was a recently factory reset device that did not have TV on it at all. Installed and couldnt log in. Almost greyed out like it already trying to log in. Uninstalled and reinstalled on both devices, cleared cache and DATA. Any solutions?

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi DigiD702,

    Thank you for posting.

    I apologize for the issue you currently have.

    I have posted new information about the same issue, therefore please visit here in order to solve the issue.

    Hope this information will be helpful for you.

    Best regards,

    Former Japanese Community Moderator
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