Cannot see Audio-on-symbol of my partner

Tatergreis
Tatergreis Posts: 3 ✭✭
edited May 2023 in General questions

Hi,
Since a couple of years I cannot see the symbol for "Audio on" on the screen of my TeamViewer-partner. I'm using Version 11 - but also tested V12. So it is not a specific problem of V11.
I can just see a grey area.

tatergreis.jpg

 

Even when I click on the place where the symbol should be – no reaction is following.
My partner must activate his audio – but mine can be heard by my partner immediately.
About 2-3 years before I could see it for a version or two. 
What can be the reason and how can I fix this problem?

Thanks!

Best Answer

Answers

  • nshiep
    nshiep Posts: 1
    Is this still available in any older version? I think you should add this function to advanced options of the program.