Connect version 14 to version 8 (commercial)

BenTen
BenTen Posts: 1
edited May 2023 in General questions

I need to connect to free TeamViewer 8 but due to the new rules described in https://community.teamviewer.com/t5/Announcements/Updating-to-the-latest-and-greatest-version-of-TeamViewer/m-p/49692 I cannot use my free version 8 nor the free version 14.

If I buy a commercial license for version 14, will I be able to connect to free version 8?

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  • _Marco
    _Marco Posts: 3

    Hi @AlenaC 

    i'm in the same situation of BenTen. I have got a licensed TV14 and i need to connect to a free TV8. There's no way to connect to the remote partner, nor with the pc, nor wih the smartphone. Both smartphone and PC are correctly licensed.

    In your last reply you said that "you will also have to update at some point your device with TeamViewer 8 ". What does this mean? From 27 may to today something change? From what i can understand i shouldn't have these connection problems.

    Thank you for the answer,

    Marco

  • _Marco
    _Marco Posts: 3

    Anyone to help me?

     

    Marco

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Hi @_Marco ,

    thanks for your post. Could you please tell me what operating systems are you using? Licensed TV 14 and the free version of TV 8.

    Thanks in advance for your answer

    Best, Alena

    Spanish Community Moderator :)

  • _Marco
    _Marco Posts: 3

    Hi @AlenaC ,

    Tv14: win 10, ios

    Tv8: win xp professional

    Thanks in advance for your answer

    Marco

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