Posted by pkerr
Electron

Connection to Mac only shows top menu

When I connect to  Mac from a Windows 10 PC, using Teamviewer 14.6.4835, it connects but I only see the top menu in the mac. The rest of the screen is dark grey. I can actually click on the screen and see that menu change when I select a different window in the background,, but I cannot see that window

teamviewer mac.png

2 Replies
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Posted by Moderator Moderator
Moderator

Re: Connection to Mac only shows top menu

Hi @pkerr 

Thank you for your post. 

I kindly recommend to read our manual for granting acces on a Mac computer: How to control a Mac running macOS 10.14 or higher

This should help in your case. :)

Wish you a great day. 

All the best, Natascha

1 Reply
Posted by MattSBR
Electron

Re: Connection to Mac only shows top menu

Same here, this is really fustrating. I already gave all permissions last time when I was on client MAC.