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Posted by
Electron

Connection to Mac only shows top menu

When I connect to  Mac from a Windows 10 PC, using Teamviewer 14.6.4835, it connects but I only see the top menu in the mac. The rest of the screen is dark grey. I can actually click on the screen and see that menu change when I select a different window in the background,, but I cannot see that window

teamviewer mac.png

3 Replies
3 Replies
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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Connection to Mac only shows top menu

Hi @pkerr 

Thank you for your post. 

I kindly recommend to read our manual for granting acces on a Mac computer: How to control a Mac running macOS 10.14 or higher

This should help in your case. :)

Wish you a great day. 

All the best, Natascha

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Posted by
Henagon

Re: Connection to Mac only shows top menu

Same here, this is really fustrating. I already gave all permissions last time when I was on client MAC.

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Posted by
Henagon

Re: Connection to Mac only shows top menu

Same, it's super weird, bcause it worked fine until the day before yesterday and when I look at the Connection Info, everything is allowed except scripts, which require confirmation...

 

Capture.PNG

Yet I still only see the top bar and can't do anything!