Create Custom Quick Support to Version 10
I have license for TV 7,8,9,10.. 15. Until now I used custom support in version 7. It was really light (3 MB) and working nice. I distributed it with my software to thousands of customers. Suddenly TeamViewer decided to BLOCK old version of quick support. When I try to create new custom support module it has 2 defects: Size 18 MB its 3 times bigger then my software.. and do not work on old Windows. But I still need support even WinXP users. Only solution is see is create custom support in version 10 . It's still working on older computers and has smaller size. But I can't do it management console.. I try to change license but sill custom module 15..
How to Create Custom Quick Support to Version 10?
Best Answer
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Hello @LoMag,
Thank you for your message. ?
You will find how to create your QS in version 10 here: Create a module in older versions
Note: Don't worry about the fact that the Host is mentioned: it's the same procedure for the QuickSupport.
I hope this could help. ?
If not, do not hesitate to ask your questions here. ✌
Cheers,
Jean
Community Manager
6
Answers
-
Hello @LoMag,
Thank you for your message. ?
You will find how to create your QS in version 10 here: Create a module in older versions
Note: Don't worry about the fact that the Host is mentioned: it's the same procedure for the QuickSupport.
I hope this could help. ?
If not, do not hesitate to ask your questions here. ✌
Cheers,
Jean
Community Manager
6
