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Posted by
Henagon

Create Custom Quick Support to Version 10

I have license for TV 7,8,9,10.. 15.  Until now I used custom support in version 7. It was really light (3 MB) and working nice. I distributed it with my software to thousands of customers. Suddenly TeamViewer decided to BLOCK old version of quick support.  When I try to create new custom support module it has 2 defects:  Size 18 MB its 3 times bigger then my software.. and do not work on old Windows. But I still need support even WinXP users. Only solution is see is create custom support in version 10 . It's still working on older computers and has smaller size. But I can't do it management console.. I try to change license but sill custom module 15..

How to Create Custom Quick Support to Version 10?

1 Reply
1 Accepted Solution

Accepted Solutions
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Posted by Moderator Moderator
Moderator
Solution

Re: Create Custom Quick Support to Version 10

Hello @LoMag,

Thank you for your message. 🙌

You will find how to create your QS in version 10 here: Create a module in older versions

Note: Don't worry about the fact that the Host is mentioned: it's the same procedure for the QuickSupport.

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. ✌

Cheers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

1 Reply
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Create Custom Quick Support to Version 10

Hello @LoMag,

Thank you for your message. 🙌

You will find how to create your QS in version 10 here: Create a module in older versions

Note: Don't worry about the fact that the Host is mentioned: it's the same procedure for the QuickSupport.

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. ✌

Cheers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post