Device Status of client shows false errors
I have one client in my list that shows in its device status that disk space is below 10% and AV is out of date or not functional.
Both of these are false, I have remoted into the unit and it has well over 50% free on HD space and the AV is fine.
Suggestions?
Comments
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Are you talking about notifications like this?
NotificationsI don't know a way to adjust what gets reported and we were getting a lot of false alarms. I turn off integrated health checks to make them go away.
Options > Advanced > Uncheck Enable integrated system health checks
I don't work for TeamViewer. I'm just a user.2 -
our interface looks a little different but I think its the same thing, we have 60 or so systems and only this one is showing issues, this is a first after nearly a year of use. The user is not online atm so I took a pic of a station that has no error but this one laptop shows antivirus out of date and HDD under 10%
I dont want to disable these notifications as I find them usefull....
I have rebooted the users laptop and confirmed everything is functional, all systems in the organisation are Win7 Pro and use AVG Business edition.
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If you click on the alert, do you get an option to recheck or acknowledge? Maybe it's an old warning.
I don't work for TeamViewer. I'm just a user.0 -
yes I have tried recheck, rebooted laptop, rechecked again and again......
Perhaps if I disable the check, reboot and reneable it....
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Any solution? I have the same errors and the disk space is well above 90% free.
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Hello.
I have same problem. But i dont know any solution :(
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