We currently have the custom msi installation of TV Host v11 on all of our desktops. We also have several vendors that need remote access from time to time and most of them also use Teamviewer.
Is there a document or how-to that shows how to setup dual logins for Windows desktops using Host V11? I tried setting up a second account within the settings but it doesn't work.
We have to kill the TV process, stop the service then run TV Quick Support in order for the vendor to login. Very time consuming.
Thank you for your help!
Solved! Go to Solution.
There are a couple of options you could use here, to allow a third-party to connect to your desktops:
In addition, you could also configure the Black & Whitelist settings (on the Security page of the Options) to "Allow access only for the following partners", and add the vendor's TeamViewer account addresses to the list, along with your own account(s), to ensure that only authorised persons can connect to the Host - and only if they know the relevant password as well of course.