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Posted by
Photon

Error:Partner did not connect to router

Hi,

Everything has been working finr for weeks but tonight I keep getting the error 'Partner did not connect to router'.  The laptop is outside that Im trying to connect to and I have confirmed it has internet access ok.  I have tried with a PC and my Android to connect to the outside latop but keep getting this error - any ideas?

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Error:Partner did not connect to router

Hello @blinky,

Thank you for your message.

I recommend you to restart the TeamViewer service on your laptop.

-Execute run, type services.msc and press OK

-Now find TeamViewer, and restart it by doing a right-click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

Jean

French Community Moderator
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