HELP!!! How to check who is using the license key, and the last 3 times they use it?

cttnhung
cttnhung Posts: 2
edited May 2023 in General questions

Hi all.

We have 6 licenses, Teamviewer 14 business, we bought it in December 2018. 

At that time, we only did activate 5 licenses.

This week, we activate the last one and find out it is already activated.

Is that possible to check who is using it, and activated it, and the last 3 times he/she uses it?

Thanks in advance.

 

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Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @cttnhung ,

    Thank you for your post.

    Please note that the business license is only for one licensed user.
    This isn't meant to be shared, which means there isn't a feature to check who is using the license.

    Please contact our support team in order to give you the best possible option for you.
    I apologize for any inconvenience caused.

    All the best, Yuri

    Former Japanese Community Moderator
  • Thanks for replying.

    Is it possible to reset the key ??? @Yuri_T