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Posted by micham
Henagon

I have a valid license. However, I get a "trial version expired" message....

I have a valid license. However, I get a "trial version expired" message....

My license number is: [information removed by moderator]

Thank you.

Regards,

Michael

1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

RE: I have a valid license. However, I get a "trial version expired" message....

Dear @micham

Thank you for your post. Are you signed in with your TeamViewer account?

Your license is active on your account, could you please try it again?!

For more information please have a look at this knowledge base article.

Best regards.
Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan

View solution in original post

1 Reply
2 Replies
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff
Solution

RE: I have a valid license. However, I get a "trial version expired" message....

Dear @micham

Thank you for your post. Are you signed in with your TeamViewer account?

Your license is active on your account, could you please try it again?!

For more information please have a look at this knowledge base article.

Best regards.
Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan

View solution in original post

1 Reply
Posted by micham
Henagon

Re: RE: I have a valid license. However, I get a "trial version expired" message....

Dear Reyhan,

Yes. I am signed. I have purchased the upgrade on Jan 25 2018. Invoice number: **Information removed by Moderator**.

I have tried again. Same result.

Thank you.

Michael