Posted by Sathees
Henagon

ID set as Private but still shows Trial Expired

I had a Problem My id Trial Expired and raised a Request through Personal Use Verfication form on 12/Mar/2018 and they had set my ID as Private on 15/Mar/2018 but still am not able to use Teamviewer, it shows trial expired.

I dont know what should i do

Kindly resolve my issue

My ID : (Removed by moderator)

2 Accepted Solutions

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

7 Replies
Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Highlighted
Posted by Sathees
Henagon

Re: ID set as Private but still shows Trial Expired

Sorry Sir

No USE, Uninstalled and Install the same the problem not solved

Team Reply.jpglarge (1).jpg

5 Replies
Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

Posted by Sathees
Henagon

Re: ID set as Private but still shows Trial Expired

Thanks for ur Quick Responce

I Dont know what happened now its turn to Free License 

Thanks to Teamviewer

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Posted by P_J
Electron

Re: ID set as Private but still shows Trial Expired

I'm having the same problem.  Closed and reopened the program several times and still get the notice that the trial period has expired and I need to purchase a license.  What am I doing wrong?

Posted by P_J
Electron

Re: ID set as Private but still shows Trial Expired

 restart the TeamViewer Service -- how do I do this?

Posted by dobemite
Electron

Re: ID set as Private but still shows Trial Expired

How do you reset the service? What is meant by this?