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Posted by
Henagon

LICENSE TEAMVIWER 12

Hello, I updated today to the version of teamviewer 13.
But I still want to use version 12 that has two channels.
I want to leave other people using this version.
How do I do? the license of 12 is not in my account anymore.

5 Replies
5 Replies
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Posted by Community Manager
Community Manager

Re: LICENSE TEAMVIWER 12

Hi Baston,

Thanks for your post.

The chances are good that your license is a subscription and so, you can use your license always with the latest version of TeamViewer.

Just sign in with your account and it should work as expected.

Thanks and all the best, Esther

 

Community Manager

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Posted by
Henagon

Re: LICENSE TEAMVIWER 12

Okay, but I still need to use version 12. There are several people who use it, and version 12 I want to pass on to them.

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Posted by Community Manager
Community Manager

Re: LICENSE TEAMVIWER 12

Hi again,

yes - no problem here. Your license works also on TeamViewer 12.

Here are the links to the previous versions:

https://community.teamviewer.com/t5/Knowledge-Base/Where-can-I-download-older-TeamViewer-versions-nb...

Best, Esther

Community Manager

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Posted by
Henagon

Re: LICENSE TEAMVIWER 12

Okay, but how do I add an account for teamviewer 12 license access?

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Posted by Community Manager
Community Manager

Re: LICENSE TEAMVIWER 12

Hi again,

you can just assign your regular subscription license on the accounts of your users via the user management in the Management Console.

See more information here: https://community.teamviewer.com/t5/Knowledge-Base/Premium-and-Corporate-license-Administration/ta-p...

Best, Esther

Community Manager

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Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started