Licence purshased but confirmation mail never arrived ...
Hi,
I purshased a licence on the store.
the payment was made without problem (and paid on the credit card) but the confirmation email never arrived (not in spam or anywhere).
I try to join the sales services but no answer (mail or telephone)...
any idea ?
Best Answer
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Hi KTA007,
Thank you for your message.
Since you have purchased the license, I have created a ticket for you so that one of my colleagues can follow up on this case.
If there is any questions, please reply to the tickets I have created.
Best Regards,
Former Japanese Community Moderator5
Answers
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Hi KTA007,
Thank you for your message.
Since you have purchased the license, I have created a ticket for you so that one of my colleagues can follow up on this case.
If there is any questions, please reply to the tickets I have created.
Best Regards,
Former Japanese Community Moderator5 -
Thanks, I will wait for your colleagues response.
1 -
Hi,
I find the pb (wrong register email) but I didn't receive answer from yous colleagues.
Can you ask them if they receive my emails ?Thanks
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