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Posted by systechsaa
Henagon

License Activation by Key

Hello together,

after Updating our Support System from Teamviewer 13.2.5287 to 13.2.14327 i'm missing the Activate Teamviewer by License Key Methode (old way) in the "Activate License"-Dialog. Unfortunately our Support Systems are due to security reasons not online so they can't be activated by Username & Passwort.

Please tell me where i can find this old method again to keep on using Teamviewer.

Thanks
Bernhard Macher, Systech RIB SAA

4 Replies
1 Accepted Solution

Accepted Solutions
Posted by scanware
Henagon
Solution

Re: License Activation by Key

same problem here! need a solution ASAP

Update: found a solution with tthe TVSupport:

in TV go to: Extra - Options - Advanced - Show advanced - scroll down to: Export Options to a *.reg file

deselect all but "Export license key" - enter your license key - start export

now you can import the reg file on every machine you need to - works for me

4 Replies
Posted by damian73
Henagon

Re: License Activation by Key

having the same issue, did you ever get this sorted?

Posted by scanware
Henagon
Solution

Re: License Activation by Key

same problem here! need a solution ASAP

Update: found a solution with tthe TVSupport:

in TV go to: Extra - Options - Advanced - Show advanced - scroll down to: Export Options to a *.reg file

deselect all but "Export license key" - enter your license key - start export

now you can import the reg file on every machine you need to - works for me

Posted by luedlluedl
Photon

Re: License Activation by Key

We had exactly the same issue. You made our day!

Exporting the Reg-Key and Importing on other machine works.

Thanks for your help.

Posted by KentCheong
Henagon

Re: License Activation by Key

I have the same problem (LAN connection only) and I'd tried to export and import the license and it works! However after a few days, the license is gone, and this method didn't work again on the same machine until I reinstalled TeamViewer...

DId anyone faced the same issue here? Any idea on how to resolved?