Posted by SystemSchraube
Henagon

License question

Dear community,

I have a question about the license model from TeamViewer.

For example, we bought TeamViewer 11. As soon an update to version 12 is available. Does we get TeamViewer 11 security updates? How long is the support from the version?

It looks like, we have to buy every year a new license to get security updates, is this right?

Thank you in advance.

2 Replies
Posted by Former Staff Jay_J
Former Staff

Re: License question

Hi , 

We do update even if it's the previous version. 
you can see Version number v11.0.XXXXX from our download page. Both old and new version have the same security level. 
 
Please let me know if you have any other question. 
 
Thank you
Highlighted
Posted by AMeador
Henagon

Re: License question

Hi

Is the license a one time purchase? Or annual, or?