License trouble

My laptop with a v11 business license has several times "lost" its license, displaying free and give that nagging screen on remote computer "this has been a free...."
And I had to activatate now for 4 time and my "you are allowed to move 10 times "  is down to 7 on the same computer?

I have " an account" with my computers and that also can not access when "teamvier" "looses" it license,   Very irritating!
And it happens it looks like when i change internet conection.... or go VPN...
Attached picture show same computer activated 2 times... with different IDs??

And to I have used Teamviewer since version 9 and will not upgrade as every time I done so gives me problems and less functonality! (what I need and use!)