Locked out of remote computer

deck2deck · November 2016

I installed TV on my work computer so that I could access it from home, and that's exactly what I did yesterday and it worked well. I disabled the screen and keyboard at my work end so that my coworker's couldn't see what I was doing. However apparently I left the connection open because today I'm back at work and my screen is black and I can't get my computer to work. What to do?

dwyere · November 2016

Not sure how helpful this is, but if you hard shut-down the computer and reboot it, that will work. You can also login to your TeamViewer account from anywhere, remote in to the computer, and turn the screen back on, and enable remote input.

dwyere · November 2016

Not sure how helpful this is, but if you hard shut-down the computer and reboot it, that will work. You can also login to your TeamViewer account from anywhere, remote in to the computer, and turn the screen back on, and enable remote input.

deck2deck · December 2016

Thanks! Rebooting the computer actually did not work, BUT I have the TV App on my phone, so I was able to log onto my home PC from that, break the connection, then access my work PC. Thanks for the suggestion as I hadn't thought of that. Problem solved and lesson learned!

pzzoz · December 2016

In such issues I think it is worth to check if the TemaViewer display driver is installed. It can be checked it advanced settings tab.

Locked out of remote computer

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