Login Error

woettinger
woettinger Posts: 1
edited May 2023 in General questions

I am getting the following error on a single machine when I attempt to login:

An error occured while logging into your account. Please try again.

Team Viewer 13 on a Mac Mini with High Sierra

I tried my other machines:

Desktop Windows 10

Laptop Windows 8.1

MacBook Pro High Sierra

and can successfully log in. 

I have uninstalled Team Viewer and reinstall it - no joy. 

Any other ideas?

Comments

  • milney
    milney Posts: 1

    me too, only on my iMac running 10.12.6

  • reranes
    reranes Posts: 1

    Same here: iMacPro macOS 10.13.3

    TeamViewer 13.0.6447

    Logfile:

    AccountLogin::OnResponseError: Unexpected error code

    AccountLogin::Error: Authentication failed with error 89 of category 2

    AccountStorageConnector: Invalidated

    Account::SetLoginState: new state: 2