MSI Custom package download (Teamviewer 13)

Ben33
Ben33 Posts: 1
edited May 2023 in General questions

Hello,

I'm trying to download the custom MSI file for our new master but i get a message asking me for the licence number. I do not have the invoice.

I cannot get in touch with anyone on the sales team or the support team of Teamviewer and i need this.

Why can't i have direct access to this as we do have a corporate licence ! You can check this by our accounts, why ask for the licence number ?