I am kind of deperate. I am using TV to support my elderly parents living a few hundred kms away. They are using Mac Pro with 10.8.5 because of Adobe CS4 Master Collection - no option to update Adobe - so no option to update Mac OS X.
They have installed TV 12. I have PC with TV 15 and mac with 10.11 tried every version possible - how I can connect to their computer to help them with their software problems?
I tried everything - I am receiving information about "The remote TeamViewer is running an older version which is out-of-date".
Thank you very much in advance!
In the case that you are a free license user, you can't connect to older versions of Teamviewer. This is one of the extra features enabled in licensed users only.
I hope this landing to your case and found the root of the issue you are facing,
Thank you for your reply @Vatsilidis
How I can buy full version/licence for TeamViewer - preferebly like a lifetime?
I tried to check store but there are only monthly access options which is sadly way to expensive for me.
Update: I've ordered a support service at local IT company with corporate Team viewer licence.
To my surprise I got refund because they cannot connect to out of date teamviewer. Please update TV to latest version (my parents have latest version for thei system!)
What can I do - with virus around I cannot travel 400 km!