MacOS Catalina

We have a client that recently upgraded to MacOS Catalina, and now no matter what we do with security settings, we can not interract with the host.

We have uninstalled the configuration profile, and re-installed the host.

Made sure our version of TeamViewer is up to date.

I have followed EVERY suggestion on here, and nothing seems to be working.  We can remotely connect to the device, but can not interract with the machine.

Is there a new update coming out to resolve this issue?