My account seems to have been discarded and I am locked out

ABE92
ABE92 Posts: 1
edited May 2023 in General questions

I have had a TeamViewer (free) account for a few years and used it successfully.  I have it installed on 3 Macs.  Although I haven't used it for about a year, I am now in France and tried to login to my home iMac to resolve a problem on my home network.  I can't login to the management console as the system says my e-mail address is unknown!  It has not changed.  Moreover, although I know the IDs and passwords for my machines I note that the password displayed on the one I have with me has changed.  What is going on?

Comments

  • I can't download.  My computer had to be reset, and now I cannot download.